What information do we collect?
We may collect, store and use the following kinds of personal information:
- information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views;
- information relating to any transactions carried out between you and us or your insurer, on or in relation to this website. This includes information relating to any quotes or renewal invitations you receive, or purchases you make, of the products and services we offer, as well as changes you make to your quotes or policies or claims you make through them;
- information that you provide to us for the purpose of registering with us including your email address, name, address, business name and address and details of other policies that you hold;
- information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
- information that you provide to us in the course of using our Customer Services facilities;
- any other information that you choose to send to us.
We may send a cookie which may be stored by your browser on your computer’s hard drive. We may use that information to recognise your computer when you visit our website, and to personalise our website for you. We may also use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes.
Most browsers allow you to refuse to accept cookies. This will, however, have a negative impact upon the usability of many websites, including this one.
We use an analytics programme to monitor use of this website. This programme generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website.
Using your personal data
We may use your personal information to:
- send you details of and supply to you services purchased via the website;
- send statements and invoices to you, and collect payments from you;
- create and inform you of products or services that may better meet your needs;
- conduct market research and tracking of advertising, enquiry and sales data;
- administer the website;
- improve your browsing experience by personalising the website;
- enable your use of the services available on the website;
- send you general (non-marketing) commercial communications;
- send you email notifications which you have specifically requested;
- send you newsletters and other marketing communications relating to our business or the businesses of carefully selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology;
- provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
- deal with enquiries and complaints made by or about you related to the website.
You can email us us at any time if you no longer require marketing communications to be sent.
Providing information to third parties
Quotall will not sell, trade or rent your information for the purposes of direct marketing.
We will never disclose information about you to third parties, except to fulfil your specific instructions for a product or in the event that third parties deliver the relevant service.
Other circumstances where we are operationally or contractually obliged to pass on your information may be where third parties administer part or all of the service, testing, and to maintain management information for business analysis.
Linking from third party websites
If you linked to our website from a third party site, we may share some of your information with the third party site operator. The third party may use this information for:
- market research and tracking of advertising, enquiry and sales data;
- sending you information about our products and services;
- sharing the information with their associate companies to enable them to send you information which may be of interest to you.
We will supply the third party site operator with information such as the effective date of any purchase made through our website and any resultant payments.
They will only use this information for internal business and accounting purposes to invoice Quotall for internet marketing services.
- to the extent that we are required to do so by law, and
- to the purchaser, or prospective purchaser, of any business or asset which we are, or are contemplating, selling.
International data transfers
If you are in the European Union, information which you provide may be transferred to countries (including the United States, Australia, India and Japan) which do not have data protection laws equivalent to those in force in the European Union. You expressly agree to such transfers.
Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your user name and password confidential. We will not ask you for your password.
Copyright and Trademarks
Copyright of the public parts of this website belongs to Quotall Limited. This includes all design, text, graphics and the selection or arrangement of them, including the get-up. None of this material may be used, sold, licensed, copied or reproduced in whole or in part in any manner, or form, in any media, by any person, or entity, without our express prior written consent or that of the stated owner of that material.
This website may not be used for any purpose other than: 1) purchasing, obtaining a quotation for, or obtaining information about, the products and services displayed on our website; or 2) obtaining information about Quotall.
You can copy electronically and print hard copy portions of this website solely for the purpose of reference. You must not attempt to imply ownership of or association with the material contained in this website unless you have agreement from us in writing first.
You may print out copies of the pages in this website for private use only but must not change or edit in any way the format or content of such printed material. You must not remove any copyright or trademark information from material printed from this website. Any other use of materials on this website without our prior written permission is strictly prohibited.
You may not provide links to this website from external sources or include this website in part or whole within an external website without first obtaining our written permission to do so.
Our Intellectual Property rights
All information, trademarks and material including data, images, text and audio on the website, is the property of Quotall Limited and/or its licensors and is subject to copyright.
You are entitled to view, copy and print any documents from the website, but only for your own use. Any sale, transmission or redistribution of the website or its content, and any copying, modification or other use of the website or its contents for any purposes other than your own use, are strictly prohibited.
You may email us to instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00).
You may email us to instruct us not to process your personal data for marketing purposes at any time. In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes. Please note that we will still send you email reminders about changes you make to your business insurance policies, when your policies are coming up for renewal, and so on.
Third Party websites
The Quotall website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites. Their inclusion cannot be taken to imply any endorsement or validation by us of their content. Quotall is not responsible for any privacy practices in place for third party websites, nor do we accept any liability in connection with their content.
Fraud prevention agencies
If false or inaccurate information is provided and fraud is identified or suspected, details may be passed to fraud prevention agencies.
Law enforcement agencies may access and use this information
We and other organisations may also access and use this information to prevent fraud and money laundering, for example when:
- Checking applications for, and managing credit and other facilities and recovering debt;
- Checking insurance proposals and claims;
- Checking details of job applicants and employees.
We, and other organisations that may access and use information recorded by fraud prevention agencies, may do so from other countries.
Please ensure that the personal information we hold about you is correct and up-to-date using the facilities available on this website.
Our liability to you
We endeavour to publish accurate, up-to-date information on this site, but Quotall does not accept any liability for any inaccuracies or omissions. Nor does Quotall accept liability for any direct, indirect, special, consequential or other losses or damages of any kind arising from the use of this website or information contained within it.
If you would like a copy of the information we hold about you, please email us. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00) by credit or debit card.