Yes. Claims can be initiated through the self-service portal. The claim is routed to the relevant insurer workflow from within the platform — the policyholder does not need to contact the insurer directly, and your team does not need to [...]

The platform sends automated renewal notifications to policyholders at defined intervals before their renewal date. Customers can renew online through the self-service portal. Where auto-renewal is configured, the platform handles payment without customer action unless they choose to lapse.

This depends on the product configuration, but the platform supports address changes, named insured changes, sum insured amendments, and product upgrades as standard self-service actions. The specific MTA types available to customers are configured during product setup.

Yes. The customer portal is fully white-labelled — your logo, your colour scheme, your domain. Customers see your brand throughout, not Quotall's.